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How to respond to rudeness: responses to offensive phrases
How to respond to rudeness: responses to offensive phrases

Video: How to respond to rudeness: responses to offensive phrases

Video: How to respond to rudeness: responses to offensive phrases
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It is not so insulting to forget the necessary thing at home, as it is insulting to hear rude, unfounded words addressed to you. It's not so hard to complete a new assignment as it is hard to work in a scandalous atmosphere where everyone is shouting and rude to each other.

It is known that someone else's aggression always transforms into auto-aggression, hence a bad mood, a decrease in self-esteem, efficiency, etc. How can you protect yourself from foreign aggression and respond correctly to rudeness?

To answer this question, you need to understand the reasons for rudeness. There are several of them, and for each of them, you can offer different options for responses. So let's start with the first reason.

Weak psychological constitution of a person

You've probably noticed that almost no one is rude to some people, while others constantly fall under the "distribution"? Many boors have remarkable intuition and observation. They choose their victims on the basis of strength-weakness: “This one is sharp on the tongue, it’s better not to mess with him, but you can have fun with this. Surely he will say something absurd in response."

The latter category includes people with low self-esteem, too cultured and educated, people with an increased sense of guilt, afraid of accidentally offending another, as well as people who avoid conflicts and conflict situations.

How to react correctly?

Before you enter into fights with offenders, you need to work on your self-esteem, self-confidence and inner strength. After all, it is almost impossible for a strong man to get nasty.

Calm method

When dealing with such offenders, never show that you are confused. Express your point of view honestly, firmly and openly. Don't defend and don't defend! Speak calmly and relaxedly. Hams are cowards, they are not used to frankness and calmness. They need to piss you off in order to feed on your energy. Don't give them such joy.

How to respond to rudeness: responses to offensive phrases

Example:

The conductor on the bus: “What are you giving me 500 rubles? I have no change! I'll drop off now!"

Opponent in a serious but calm tone: "What, excuse me?"

Conductor: "No change!"

Opponent: “I have a long way to go. I would be very grateful if you manage to change the bill"

Method "Psychological Aikido"

It consists in using the enemy's energy against himself. It is necessary to agree with the "criticism" of the enemy (sometimes it needs to be done several times), as a result of which the situation is brought to the point of absurdity or becomes very funny. And do not forget to praise the boor - it will pay off with interest!

Example:

Nervous patient (NP) in the clinic to the second patient (VP): “What, no eyes? Can't you see, it's a turn! Where are you climbing? The smartest or what?"

VP: “I really don't have eyes. How attentive you are. And I, as the smartest one, climbed out of line."

NP (taken aback): "I stand, like everyone else …"

VP: “Yes, you stand like everyone else. It’s not that I’m climbing out of line.”

Usually two or three evasion from the attack is enough. Ham falls into a state of psychological grog - he is confused and disoriented. If by this time the audience is already “bending over” with laughter, it will be easier for you. Ham retires faster and will no longer take risks.

The peculiarity of the method - it requires long practice and effort, as it requires breaking your own patterns of behavior.

Method "Humor"

When a person wants to say something bad, he draws air into his lungs. If you make him laugh at this moment, he will relax. Accompany your joke with a smile, you can even compliment your opponent.

Example:

The secretary went to the director during the meeting to bring tea. But she failed. She caught her heel on the carpet and slammed to the floor, knocking over all the cups. Seeing the director's face flushed with anger, the secretary blurted out: "You are so stunning!" Everyone in the audience immediately laughed.

Method "Statement"

Sometimes a simple statement of the fact "You are a boor" is enough for the interlocutor to be silent. But you can approach the situation creatively.

Example:

Buyer: “Give me vitamins, please… I forgot what they are called. These are these,”he points to the window.

Seller: "Don't you need some memory pills, by any chance?"

Buyer: “What about you? From rudeness?"

Sneezing method

It is suitable as a response to a long, rude monologue.

How to respond to rudeness: responses to offensive phrases

If your opponent blows steam on you for a long time and cannot stop, help him with this. Listen to him with a calm look until the boor is convinced that he is the master of the situation, and you will remain silent. Then sneeze loudly and defiantly. And in the pause that arose, insert the phrase: "Sorry, I'm allergic to nonsense." And with an extremely polite air, ask: "So where did you stop?"

Other effective responses to offensive phrases:

"It's all?" or "So what?"

"I had a better opinion of you"

"Rudeness does not suit anyone, and even more so for you"

"Is it polite to answer or tell the truth?"

"I thought that artistry does not suit you."

"Why are you always trying to look worse than you really are?"

"I have absolutely no time to nurture your complexes."

"I'm sorry, what? You probably made a slip?"

This is another common reason for rudeness and rudeness. Despite the fact that we live in the 21st century, many people prefer communication that is not typical for a civilized person. Such people are accustomed to constantly being rude, and other models of behavior are of little interest to them.

How to react correctly?

Persistent Politeness and Angelic Patience Method

The main rule of communication with such boors is politeness, benevolence and patience. You cannot go on a provocation, be charged with the energy of a boor, and become a follower. Do not forget that the rude person expects reciprocal aggression, and not receiving it, falls into a trance. Politeness and a smile unsettle him, make him communicate in a different, unusual scenario for him. Thanks to this, you get the opportunity to control the situation. Sometimes a boor is fixated on the negative, then you can talk to him as politely, but louder than usual. The non-standard situation will also silence the boor.

Example:

Salesman: “Man, why have you been digging for so long? Will you take it or not?"

Buyer: "Show me another mug over there, please."

Seller: “You've been standing here for half an hour. I'm not your errand girl!"

The customer is louder than usual: "Please show that mug."

Boredom method

It is suitable for administrators of forums, groups on social networks, etc. It is known that many community members, knowing full well the general rules, deliberately violate them, and then blow up the personal names of administrators, expressing sincere disagreement with the fact that they were banned. When the arguments end, rudeness begins.

How to respond to rudeness: responses to offensive phrases

Of course, you can ban the disgruntled person in a personal message, but if you need to defend the truth, try without emotion, describe in detail all the flaws of the offender. At first, the interlocutor will let off steam in the hope of having fun, but when he meets a dry official language, he will get bored and lag behind.

Example:

Participant: “Why was I banned? This is arbitrariness! Then write on the page: "We do what we want, we ban whoever we want!"

Administrator: “You violated paragraph 2 of the rules of such and such. According to the rules of the forum, you have been banned for 2 weeks."

Participant: “I didn't break anything and my pictures are normal! It’s you who find fault there, you don’t understand anything about photographs, so don’t meddle!"

Administrator: "For insulting the administration, your ban will be extended for another 2 weeks."

Method "Shocking" (for an amateur)

To combat stereotypical rudeness, the method of breaking patterns is well suited, and in simple terms - shock. You can prepare a couple of phrases in advance that are completely irrelevant. And to shock the interlocutor, in response to the question "Will you buy or not?" you can ask: "Can you tell me how the show ended yesterday?"

The above methods are also well suited: "Psychological Aikido", "Humor" and "Statement".

Other effective responses to offensive phrases:

"It's a pity that you can't answer this with originality."

"Something I didn't want to talk to you"

"I don't like the people you are trying to portray."

“Appreciated the depth of your thought. Thank you"

“Appreciated your joke. Thank you"

"Thank you for being so attentive to my personality."

"Not entirely witty, but already something"

"Witty and funny" (then switch to another topic of conversation, be distracted by something or someone, leave the room)

The abuser's fear of you

Most boors are weak people with low self-esteem and pronounced envy. As soon as they understand that you have achieved more in life than they are, fear of competition immediately awakens in them. They mask this fear with an excellent ability to be rude.

How to react correctly?

Method "Caring for a hedgehog"

Imagine a hedgehog throwing thorns out of fear. On the one hand, the hedgehog is angry and prickly, and on the other, small and scared. One has only to take care of it, as it softens, hides the thorns and puffs quite enough, sipping milk from a saucer.

So it is with the offender. Take a condescending, compassionate attitude. Praise him, give him a friendly pat on the shoulder, give in, let him win a game or two, wish him all the most beautiful things in the world. After all, this is not at all difficult to do. Having calmed down, the offender will cease to be afraid of you and, most likely, will understand that in addition to enemy competition, there is peaceful coexistence and partnership.

How to respond to rudeness: responses to offensive phrases

The methods "Psychological Aikido" and "Tranquility" also help well. We do not recommend the methods: "Humor", because envious people do not understand jokes well, "Sneezing", because envious people have increased sensitivity, and this can only aggravate aggression.

Other effective responses to offensive phrases:

“It happens that life does not work out. But you will succeed"

Of course of course. Come on in. May you be lucky today”(it helps when someone climbs, pushing, out of line)

"Rudeness does not suit anyone, and even more so for you"

“It looks like this is not your role. What do you really need?"

"Thank you for being so attentive to my person."

“Do you want to offend me? What's the point?"

"It's all?"

Ignore Method

And the general method for all causes of rudeness is "Ignoring." After all, sometimes to be silent is good, safe and … beautiful. If you do not need anything from the offender, you are not psychologically ready to engage in a fight with him, or your offender, as it seems to you, is psychologically unhealthy, dangerous to life and health - use the "Ignore" method.

How to react to rudeness: answers to offensive phrases It is not for nothing that folk wisdom says: "The fool shouts, but the smart one is silent", "Of the two arguing, the one who is smarter is wrong." Hams always strive to win your attention, they also need to somehow feed on your energy. And therefore, the usual ignorance for them is one of the most terrible punishments.

It is important to consider: ignoring must be correct. Without an offensive look and sad sighs. A ham should not mistake your ignorance for swallowing resentment, inability to respond, or forgiveness. There shouldn't be any emotions. The abuser is empty space for you. You are a happy, successful person who has no time to notice such nonsense.

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